Yes. Your account is protected by secure encryption, monitored systems, and trusted payment providers to ensure your funds remain safe at all times.
You can deposit through the available payment methods inside your wallet. Choose a method, enter an amount, and confirm. Deposits appear instantly or within minutes depending on the provider.
Go to “Withdraw,” choose your payout method, enter an amount, and submit your request. Processing times vary by provider and country.
Yes. Use the “Transfer” feature to send funds instantly to any registered user using their email or username.
Once a transaction is completed, it cannot be reversed. If it is still pending, you may contact support to check if cancellation is possible.
Fees depend on the service — deposits, withdrawals, transfers, and currency exchange each have their own small service fee. You can view all fees inside your account settings.
Most internal transfers are instant. Deposits and withdrawals depend on your selected provider and may take from a few minutes up to 24 hours.
Basic transactions may not require verification, but larger deposits, withdrawals, or compliance checks may require ID verification to keep your account secure.
Available payment methods depend on your region but commonly include card payments, mobile money, bank transfers, and local supported providers.
Pending status usually means the payment provider is still processing your request. It will update automatically once approved.
Yes. You can hold, send, and exchange supported currencies directly inside your wallet.
If a payment fails, please try again or choose a different method. If the problem continues, contact support for help.
Use the “Request Payment” feature and enter the user’s email or username. They will receive a secure notification to complete the payment.
You can open a support ticket inside your account, or use the contact page for assistance with any issue.
Completed transfers cannot be reversed. Please double-check the recipient before confirming a transaction. Contact support for guidance if needed.
