Yes. Your funds are secured through encryption, account verification, and controlled transactions to keep your wallet fully protected.
Choose a deposit method inside your wallet, enter the amount, and confirm. Deposits are usually instant, but some methods may take a few minutes.
You can withdraw by selecting your preferred payout method, entering the amount, and submitting a request. Processing time depends on the provider.
Yes. You can transfer money instantly to any registered user using their email address or username.
If a transaction has finished processing, it cannot be reversed. If it is still pending, support may be able to assist depending on the situation.
Fees depend on the type of transaction. You can view all fees inside your wallet under the “Fees & Limits” section.
Transfers between users are instant. Deposits and withdrawals may take anywhere from a few minutes up to several hours depending on the payment method.
Verification helps secure your account. Some transactions may require ID verification to comply with safety standards.
Supported methods vary by country, but typically include bank transfers, mobile money, card payments, and other local options.
A pending status means the payment provider is still processing your request. It will update automatically when completed.
Yes, you can hold, receive, and exchange supported currencies inside your Inezaa wallet.
Try again or choose another payment method. If the issue continues, contact support and they will assist you.
Use the “Request Payment” feature and enter the person’s email or username. They will receive a secure request to complete the payment.
You can create a support ticket inside your account or use the contact page for help with any issue.
Completed transfers cannot be reversed. Always double-check details before confirming. If you need help, contact support immediately.
